Please read our return, refund and exchange policies carefully before you place an order.
If you have any questions or are unclear about anything please feel free to contact us at firstname.lastname@example.orgReturn & Exchange Policy
- DUE TO HYGIENIC REASONS ALL GRILLZ ARE NON REFUNDABLE
- Returns are not accepted for incorrect size, color or fit issues
- These issues are resolved through an exchange or in-store credit only
- Please make use of our size charts to ensure you order the correct size
- Items must be returned within 14 days of receiving your order
- The cost of return postage is at the customers expense
- Clothing items must be unworn and unwashed
- Items must have all tags attached or be in the original packaging
- Returns may take up to 30 days to be processed, please contact us if it is outside of this time frame.
- We strongly recommend that you obtain proof of return postage
- The items are your responsibility until we receive them, ensure they are packaged sufficiently enough to not get damaged on the way.
- We reserve the right to make the final judgement on whether an item is faulty, damaged or broken
- Please note that all sales on free items are final, the above policies do not apply to any items sold under our 'Free Giveaway promotion'.